FAQ

Shipping

When will I receive my order?

Most items are made to order and usually run with a lead time of 2-3 weeks. However, lead times change due to a lot of different factors so please feel free to contact us and ask about lead times for products.

How will I receive my order?

Smaller items ship FedEx. Most items will ship LTL (Less Than Truck Load). The freight company will usually contact you 24 hours in advance to schedule a drop off time. To make sure items arrive as quickly as possible, caps and column shafts may ship separately.

Polyurethane 

Is polyurethane the same thing as polystyrene foam? 

No. Worthington urethane products are made from high-density polyurethane foam that is extremely rigid, unlike polystyrene which has a soft nature. Worthington Urethane has the look and feel of wood.

Will polyurethane products melt in high temperatures?

No. Polyurethane products are highly durable and will not be affected by normal outside heat temperatures.

Are special supplies needed to install polyurethane products?

We recommend that you use stainless steel or non-corrosive fasteners along with the PL Premium adhesive. Basic tools that may be needed during installation are: Mitre saw, mitre box, screw driver, level, putty knife, and paint brush.

What are some general tips about installing urethane products? 

Due to the sensitivity of decorative mouldings, Apex Urethane Millwork recommends over-cutting mouldings by ¼” per 10 foot length and spring fitting the moulding as tightly as possible.

Does it require any special maintenance or upkeep?

Wash with mild dish soap detergent and rinse. That is it!

Columns 

How do you put the split columns back together?

Split columns are a challenge and do require more time to install and some skill. You will be able to purchase a heavy duty construction adhesive from a local hardware store along zip-ties, screws and aluminum plates that will help hold the columns together. First, you will set one side of the column in place and then apply the adhesive on the wall of the column. Next place the other half of the column in place to the make the column whole. Take the zip ties and wrap the column about every 2’ to 3’ going up the column shaft. Secure the column at the top and bottom with “L” brackets and then apply the flat plates to the sides of the columns over the seam at the very top and bottom. Once this has died remove the zip-ties and then install the capitals and bases around the column at the top and bottom. After you cut the bead of adhesive away from the seam you are ready to Bondo the seam and then prime and paint.

Are column covers load bearing?

No! Column covers are strictly cosmetic and are not recommended for load bearing applications. The structural support that you are surround should be the dependent for the structural loading of the roof.

Are column covers and column wraps the same?

Yes! Column covers and column wraps are the same. The two names are synonymous and are each used frequently in the architectural products industry.

What are Fiberglass Columns made from and what is the Process Like?

Also known as fiberglass-reinforced polymer or FRP, fiberglass columns are a mix of glass fibers and resins. During the manufacturing process, the two materials are often mixed, resulting in a more lightweight and durable composite. The composite undergoes further processing to deliver a column with brilliant strength-to-weight ratio.

What are the Different Components of a Fiberglass Column and Can I buy them individually?

A fiberglass column usually comes with a capital, a base and a hollow shaft. However, depending on your project, you might not need the entire structure, and the good news is it's possible to purchase each part individually. 

Are Fiberglass Columns Load Bearing or Structural?

Most column manufacturers tend to use the term load-bearing and structural interchangeably, but there's a significant difference. A load bearing architectural element holds up and evenly distributes the weight of a roof while a structural one holds it in place during harsh weather.

That said, American-made fiberglass columns are load-bearing and you can trust them to hold up your roof. They can nevertheless play a structural role if combined with other durable structural hardware. Therefore, ensure you consult your contractor first if you're thinking of using them structurally.

Is it Okay to Paint Fiberglass Columns?

The short answer to that is yes. However, you cannot paint them with any product you come across. Ensure you use a high quality exterior latex paint and also you ought to follow the right procedure for the best results.

Can I handle the Installation Process?

It can be quite tempting to install the columns yourself if you're a DIY person. Nonetheless, as noted, fiberglass columns usually play a load-bearing role. Hence, it's wise to hire the services of a skilled contractor, and if you must be involved, work alongside them.

Can I Use Fiberglass Columns in My Next Interior Design or Remodeling Project?

Even though fiberglass columns are mostly associated with the outdoors, you can bring them inside through split columns. For instance, if you have an open floor plan but would like to have the dining/kitchen and living areas clearly defined, split fiberglass columns serve as great dividers. If you have no interest in dividing the room but would like to have a unique focal point, you can use one fiberglass column to line or anchor your kitchen's island.

How Do I Choose the Best Fiberglass Columns?

Fiberglass columns are durable, but you ought to be careful when you purchase them as there are many manufacturers and suppliers out to make a kill instead of selling quality. To ensure you get the best, only purchase American-made columns to avoid knock-offs. Consider the warranty. The longer it is, the more confident you can be about the columns' quality. Also, purchase from a reputable manufacturer and ensure their product is code-compliant.

Would it Be Okay If I Installed Railings for My Next Railing Project?

Yes! As noted earlier, fiberglass columns are a mix of glass fibers and resins. Hence boast exemplary durability and are structurally capable of withstanding the lateral force applied to a railing system. This is why other than the porch, they are a common sight in most decks and balconies nowadays.